Privacy Policy
Effective Date: December 24, 2024
At OCMSP (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and disclose your information when you use our website (https://ocmsp.com) and related services (“Service”). It also outlines your privacy rights and how the law protects you. By using our Service, you consent to the terms of this Privacy Policy.
1. Definitions
(a) Account: A unique account created for you to access parts of our Service. (b) Business: Under the California Consumer Privacy Act (CCPA), the legal entity collecting and processing consumer information for business purposes. (c) Company: OCMSP, located in Irvine, California. (d) Consumer: A natural person who is a California resident, as defined by the CCPA. (e) Cookies: Small files placed on your device to track browsing activity and preferences. (f) Device: Any electronic device, such as a computer, smartphone, or tablet, used to access our Service. (g) Personal Data: Information that can identify an individual, including name, email address, IP address, or other identifiers. (h) Service Provider: Third-party companies or individuals employed to facilitate or assist with our Service. (i) You: The individual or entity accessing or using our Service.
2. Information We Collect
2.1 Personal Data. We collect the following information directly from you: Contact Information: Name, email address, phone number, and business details. Service-Related Details: Information related to your IT support, cybersecurity, or website development needs. 2.2 Usage Data. We collect information about your interactions with our Service, including: IP Address: Browser type, operating system, and general location. User Behavior: Pages visited, time spent on pages, and other diagnostic data. Device Information: Device model, operating system, and unique identifiers. 2.3 Cookies and Tracking Technologies. We use cookies and similar tracking technologies to enhance your experience, including: Essential Cookies: Necessary for site functionality. Analytics Cookies: Used by tools like Google Analytics, Microsoft Clarity, and Tag Manager to analyze user behavior. Preference Cookies: Remember user settings for a personalized experience.
3. How We Use Your Information
We use your information for the following purposes: (a) Service Delivery: To provide, operate, and improve our Service. (b) Communication: To send updates, respond to inquiries, and share relevant information. (c) Analytics: To monitor usage trends and improve functionality. (d) Compliance: To meet legal obligations and enforce our agreements. (e) Marketing: To deliver promotional materials tailored to your interests, subject to your preferences.
4. Sharing Your Information
4.1 Service Providers. We share your information with trusted third-party providers for: Analytics: Google Analytics, Microsoft Clarity, and Tag Manager to monitor website performance and user behavior. Hosting Services: Secure web hosting to deliver our Service. 4.2 Legal Obligations. We may disclose your information if required to do so by law, such as in response to a court order or subpoena. 4.3 Business Transfers. In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
5. Your Privacy Rights
5.1 California Residents (CCPA). California residents have the right to: Access: Request details about the personal information we collect. Delete: Request deletion of personal data, subject to certain exceptions. Opt-Out: Opt-out of the sale of personal data (we do not sell personal data). To exercise your rights, email us at [Insert Email Address] or call [Insert Phone Number]. 5.2 General Rights (GDPR). For users in the European Economic Area (EEA): Access, correct, or delete your personal data. Withdraw consent for data processing. Lodge a complaint with a data protection authority.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Analytics data may be retained for shorter periods unless used for legal or security purposes.
7. Data Security
We implement commercially reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies Policy
You can manage cookie preferences through your browser settings. Disabling cookies may impact the functionality of our Service.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and you should review their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our Service constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: OCMSP Email: [Insert Email Address] Phone: [Insert Phone Number]