Terms and Conditions
Effective Date: December 24, 2024
Welcome to OCMSP, operated by DBO Ventures LLC (“we,” “us,” “our”). By accessing or using our website (https://ocmsp.com) or engaging with our services, you agree to these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use of our services immediately.
1. Our Services
1.1 Service Overview
We provide IT support, cybersecurity solutions, HIPAA-compliant website development, and related digital services designed to secure and optimize business operations. Our services may include, but are not limited to:
• IT Support and Managed Services: Network monitoring, data backup, and ongoing support.
• Cybersecurity Solutions: Penetration testing, threat detection, and compliance consulting.
• HIPAA-Compliant Website Development: Secure and scalable web development tailored for healthcare providers.
• Ongoing Monitoring and Maintenance: 24/7 IT and cybersecurity support for optimal performance.
1.2 Service Customization
Service features, scope, and pricing are outlined in our agreements or service packages. Additional services outside the agreed scope may be provided at an additional cost, as pre-approved by you.
1.3 Use of Third-Party Platforms
Our services may include integration with third-party platforms (e.g., Webflow, Google, or Microsoft). Your use of such platforms is governed by their terms of service. We are not responsible for disruptions caused by third-party providers.
2. Eligibility
2.1 Age and Authority
You must be at least 18 years old and authorized to act on behalf of yourself or your organization to engage with our services.
2.2 Accurate and Lawful Information
You agree to provide accurate and complete information during the service engagement. Any delay or error caused by inaccurate information is your responsibility.
3. Work and Payment
3.1 Project Initiation
Work begins once an agreement is signed, and payment is received. Project timelines will be outlined in your customized agreement.
3.2 Payment Terms
Full payment is required before work begins unless specified otherwise in writing.
3.3 Additional Expenses
You are responsible for expenses such as additional domain names, software subscriptions, or third-party services, provided they are pre-approved in writing.
3.4 Hourly Rate for Additional Services
Services outside the agreed scope may be offered at $150/hour or the rate specified in your agreement.
4. Payments and Subscriptions
4.1 Fees and Payment Terms
Fees are based on the selected plan or services as outlined in agreements. Payments must be made on time to avoid service disruptions.
4.2 Automatic Renewal
Subscriptions automatically renew unless canceled prior to the renewal date. Renewal terms and fees are displayed during purchase and in your account settings. You may cancel anytime by contacting us at [Insert Email].
4.3 Refunds
Refunds are available within 3 days of payment if work has not yet commenced. Once work has begun, payments are non-refundable.
4.4 Late Payments
Failure to pay fees on time may result in suspension or termination of services. Reactivation may require payment of outstanding fees and reactivation charges.
5. Cancellation and Termination
5.1 Client Cancellation
You may cancel services by notifying us in writing.
5.2 Termination by Us
We may suspend or terminate services if:
• You breach these Terms.
• Payment is overdue.
• Continued service provision is deemed unfeasible.
6. Intellectual Property
6.1 Ownership
All materials and tools provided remain the exclusive property of OCMSP unless specified otherwise in writing. Upon full payment, you are granted a limited, non-exclusive license to use the deliverables for legitimate business purposes.
6.2 Prohibited Actions
You may not resell, modify, or reverse-engineer our services or tools without prior consent.
7. Confidential Information
7.1 Confidentiality Obligations
Both parties agree to protect each other’s confidential information and not disclose it to third parties without consent.
7.2 Return of Confidential Information
Upon termination, all confidential information must be returned or destroyed.
8. Marketing and Data Use
By using our services, you consent to the use of non-sensitive business data (e.g., business name, testimonials) for marketing purposes. You may opt-out by contacting us at [Insert Email].
9. Limitation of Liability
9.1 Liability Cap
Our total liability will not exceed the amount paid for services in the preceding 12 months.
9.2 Service Disclaimer
Services are provided “as is” without warranties of any kind.
10. Indemnification
10.1 Client Indemnity
You agree to indemnify us from claims arising out of your use of our services, breach of these Terms, or violation of third-party rights.
10.2 Our Indemnity
We agree to indemnify you from claims arising from our breach of these Terms or applicable laws.
11. Compliance Responsibility
While we provide security updates and guidance, it is your responsibility to ensure compliance with specific regulations (e.g., HIPAA, GDPR). We recommend consulting legal professionals for compliance requirements.
12. Governing Law
These Terms are governed by the laws of California. Disputes will be resolved in the courts located in Irvine, California.
13. Arbitration
Unresolved disputes will be submitted to binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA).
14. Modifications to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
15. Notices
All notices must be sent to [Insert Email or Address].
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
For questions, contact us at [Insert Email].